I use that disappointing Nokia N8 for my Philippine cellphone number, and I was stuck with that phone! But for my Korean cellphone number, I thought of changing my unit from an old SKT unit to either an iPhone 4 or a Samsung Galaxy SII.
I polled friends, colleagues and read reviews, and I finally decided one night when I met up with two of my best Korean friends for dinner and drinks in the Gangnam area. And as the two have been using the two brands, I handled their phones and interviewed them on what they love or hate about their phones.
And I decided on the local brand.
I immediately looked for an SK Telecom shop in my neighborhood the next day and immediately switched my unit with the help of the clerk, who couldn't speak English. Until now, I could not recall as to how we were able to understand each other. Ha-ha-ha!
So, I am now a happy user of Samsung Galaxy SII with its useful apps, and very likable form, weight and customizations. The only downside is... it drains the battery very fast! Probably because I use the internet endlessly.
My big question is...how could Nokia not have been any better? Both in technology and customer service? And I was really, really disappointed with the way Nokia Hong Kong's customer service handled my complaints. I'd rather they call that department customer disservice!